Return Policy
If you are not satisfied, return the item within 60 days of purchase, in the same condition in which it was received (see return procedures below). Returned items must be in saleable condition with all packaging included intact. You will recieve a prompt exchange or refund.

IMPORTANT NOTE FOR JIGSAW PUZZLES: Puzzles must be returned unopened, with the shrink-wrap seal intact. Opened puzzles will not be credited, refunded or exchanged--UNLESS the puzzle is defective. Defective puzzles will be replaced or refunded at the discretion of Terrific Toys, Inc.

Return Procedures
Any claims of damages or shortages must be reported within 10 days.

Please call for authorization.

After you have received authorization, ship the unwanted item to: Terrific Toys, Inc., 401 Broadkill Road, Milton, Delaware, 19968. Please enclose a copy of your sales order/invoice with an explanation for the return. Defective items will be replaced, return shipping reimbursed.

Merchandise must be returned in the same packaging and condition in which it was originally received. Returns will not be accepted more than 60 days from the date of purchase. You must indicate whether you prefer another item or a refund.

*****EXCEPTIONS: Returns which exceed the 60 day limit (or January 31, 2006 for items purchased during the month of October, 2005), and returns which are opened or missing parts or packaging are subject to either a 50% restocking fee, or refusal of the return. Improperly packaged returns which are damaged in shipping will not be refunded -- always pack everything carefully inside a rigid box, and immobilize with packing material.*****

Retail Store Returns: Purchases made at Terrific Toys' retail location must be returned to the store physically for an exchange or in-store credit. Store purchases returned by mail or courier service will not be accepted.